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Testimonials

Quality Technical Service & Consultants in Audio

 

 

 

Testimonials . . . . .

 

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Date: Tuesday, December 20, 2011.

RE: ROBIN GANDEVIA -TESTIMONIAL

I have known Robin (Doctor. Hi Fi) for over 15 years and maintain a great working relationship with him. We (Technical Audio Group) initially appointed Robin as one of our company’s external service agents for one of our more specialized audio brands - QSC amplifiers. Over the years his extensive and versatile knowledge in electronics saw us using his services for not only audio amplifiers but many other professional audio products as well. His attitude and love for our products (QSC) has taught us to trust him and value his opinion. We have used his skills for not only repairs but also for his technical advice.

Robin's service has been and still is simply outstanding. He is an honest and straight to the point kind of person who we've dearly enjoyed working with and look forward in continuing to do so for many years to come.

Silvio Miconi

ENGINEERING SUPPORT MANAGER

TECHNICAL AUDIO GROUP

 

 

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9 November 2011

Hi Robin,

Dr Hi Fi is the best!

Not many people nowadays would know how to fix your favourite amp but he certainly can.

He’s fast, friendly and a joy to deal with. You won’t find better.

Many thanks,

Paul Barry  (Journalist)

 

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3 November 2011

Hi Robin,

Thanks for all your repairs and extensive testing on my Rotel RB1080 Power Amplifier.

It's running beautifully and I am very grateful for your thorough, detailed work on it.

Regards,

John Alsop, (Erskinville)

 

 
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October 24, 2011

 

G'day Robin,

You are an absolute genius, the system is sounding like new, clear as a bell not a hint of distortion and I'm certainly not missing that annoying crackle that was appearing on the left hand channel.

Thanks for your thorough and competent attention Robin it's sounding as it should and that's great!

I have no reservations in recommending your workmanship and professionalism to anyone, which is why I make that biblical trek to Randwick whenever there's a problem. It's difficult these days to find someone who cares as much about your equipment as you do.

Well done Robin, Bravo!

All the best, Les Smith (of Blaxland, NSW)

[Equipment: Lux  Lab Reference Series]

 

 

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October 2010

I’ve known Robin for many years and have always received top notch service.

Robin recently helped us out with a delicate repair job at one of our important resellers, correcting a manufacturer’s error. He repaired the fault expertly and diffused the situation. His bill was even reasonable!

Recommended without hesitation.

Tom Manning – Speakerbits

www.speakerbits.com

 

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19 May 2010…

Hi Robin,

I thought you might like to know that I have successfully recommissioned my Hi–Fi System, and as you suggested, it sounds immeasurably better than it has for a very long time.

I have tested the Phono, CD and Tuner, and the sound is amazing. None of the noise I was getting from playing vinyl is there any more, just amazing sound!

I had forgotten just how good are the AR9’s!

Started with a few tracks from a 30 year old Charlie Byrd LP and I sat mesmerised. For the past few years, I thought it was my aging ears, but suddenly I can hear so much more from the music.

I then tested the Technics Tuner and the FM radio sounds about 1,000 times better through the AR9’s than my newish DAR/Internet radio installed in the kitchen.

Finally, I put on a Dire Straights CD and “The Sultans of Swing” almost blasted me out of the lounge room. Amazingly higher volume levels from the CD.

Again, the work you did some years ago reconditioning the speakers can now be realised with the Phase Linear pre-amp now functioning as it should.

Another plus, the sound in the family room from the Boston Acoustic speakers you supplied is also at a different, much higher level of excellence!

All in all, a fantastic job.

Many thanks for your professional work, and dedication to excellence. There aren’t likely to be many audio engineers left who can do what you do, giving our old but great audio gear a new life.

Your great work is much appreciated.

All the best,

Ivan

Mr Ivan Watt, Frenchs Forest NSW

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14 Dec 2005  

To: Dr Hi Fi

Dear Robin,

Thank you for the great job you did on my amp. My amp is a Luxman L58A that I purchased in 1983 in Singapore . It sounds absolutely fabulous! You're right, I haven't heard them sound so good for a long time! I will be keeping it serviced regularly in the future - I doubt if I could replace this amp with one of the same quality without spending a fortune, something I am not prepared to do. It is running much cooler now and is absolutely quiet when it is meant to be.

I am glad to have met you and it is comforting to know I have someone knowledgeable and experienced enough to look at my audio equipment when the need arises. I am keeping your card in a safe place. Once again, many thanks,

Kind Regards,

Raj D.

(Dr. at Sydney Hospital.); Residence: Guildford NSW 2161

 

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23 November 2005

Hi Robin,

You may recall that you did an alignment and repair job on my Yamaha T-7 FM tuner last year. And previous to that when you were at the shop you repaired my Monarch 8000 amplifier (and gave it a general refurbish).

I would like to thank your for the excellent work you did on both components. My thanks are rather belated because I moved to Thailand at the beginning of the year and have been rather occupied since then. But I am happy to report that both the tuner and the amplifier are performing extremely well. Both my wife and I are music lovers so both the units are getting plenty of daily use. We have had no problems with either of them. And it is nice to use such well built equipment, it's a pleasure in itself.

We get so much pleasure from music that I felt I ought to contact you with this brief update and to thank you for your first class work.

Best regards

Roy Stannard

Bangkok , Thailand

 

bulletAug 14 ’05

Hi Robin

Yes, it sounds great. Thanks for your help. Its good to see people who take pride in their work.

Regards

Simon

(Cathay 747 Captain.)

 

bulletSydney’s The Daily Telegraph on February 8, 2002 the "Exchange" column (p 25) contained the following…

I had my old Thorn record player repaired at Dr. Hi Fi Pty Ltd, at Waverley, NSW 2024. Their phone is now 02 9399 6655. This repair was done in December 2001 and the results and cost were 100%.

V. L., North Bondi.

 

 

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6th August, 2001

C. & K. DANIELEWICZ

COBBITTY,  NSW  2570

The dread of every audiophile, with pre-CD era equipment, must be when maintenance or repairs become necessary. This happened to me several years ago when my Marantz amplifier and Garrard turntable ( both circa late 1970’s) started to “play-up”.

The current distributor for Marantz looked at the amplifier, said parts were no longer available and my only alternative was to buy a new system. Since both units were not totally wrecked, I didn’t take up his suggestion.

After much searching on my part, Dr. Hi Fi at Waverley came to light. Cost of repairs were minimal when compared to new equipment price and both units can look forward to another 20 odd years of service.

Also, a few years ago, I wanted to introduce my eldest son to the world of hi fi. So for his 17th birthday, I bought him a modular system from Dr. Hi fi. My old Marantz would power an Onkyo CD player, Rotel tuner, Technics twin cassette deck through a pair of Pioneer speakers.

All this was pre-loved equipment which was refurbished and guaranteed for 3 months (I think). It is now 3 years old with no failures and still going strong. I consider the system great value for money, as well as very pleasant on the ears !

Robin and Peter at the establishment provide friendly service and knowledgeable advice. I now travel about 160 Km round trip from Cobbitty for periodic service on my much loved old equipment ( including a Revox tape recorder, AR6 speakers etc) and all I can say in closing is that it’s worth every single kilometre!

Regards,

Dan Danielewicz

 

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Excerpts from an article in Australian Hi Fi magazine February 1991 by Chris Green…

“…due to the back-room nature of their work, hi fi servicemen (are there any hi fi servicewomen out there?), do not generally have a high public profile. They are rarely approached by members of the public, more often preferring to receive equipment for repair via retail outlets, distributors and even manufacturers themselves.

An exception to this rules is a shop-front hi fi service centre well-known to Sydneysiders for many years as Dr. Hi Fi. It’s run by Robin Gandevia and capable assistance of qualified tradesman Peter Loreggia.

According to Robin, the cloistering of servicemen creates a weak link in the chain of information that is necessary for the proper diagnosis of faults. A few words with the customer can give a revealing “case history” that can be worth hours of work later. Mostly a referring to dealer notes. “One channel doesn’t work”, or worse still, merely: “doesn’t work”.

Dr. Hi Fi’s “surgery” is without doubt the cleanest, tidiest and most “aseptic” that I have ever seen. And I was inclined to believe his protest that this was not because he was expecting my visit! There are neat, labelled drawers of parts and racks of belts in graduating sizes, immaculately-maintained racks of test equipment, shelves of components awaiting surgery and shelves of convalescent components waiting to go home.

The visible stock of parts is just the tip of the iceberg. In a nearby storeroom is a huge stock of parts. Robin does not rely on manufacturers and distributors for parts. He finds it more reliable to keep his own stock of high-quality equivalents (most often of far better quality than required by the component’s original specifications).”

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